RIGHT FIT
Who We Help
We work exclusively with established SMEs in Latin America — business owners and CEOs ready to transform how their operations run.
IDEAL CLIENT
Established SMEs where operations are the limit on growth.
Pragma works with a specific type of business. Not every company is a good fit — and we are honest about that from the first conversation.
The businesses we work best with are those that already have something to protect: a customer base, a team, a track record. The challenge is not getting started. The challenge is that how they operate now cannot take them where they need to go next.
If that is where your business is, this is what working together looks like.
CLIENT PROFILE
- Company stage
- Established — existing customers, revenue, and operations
- Decision-maker
- Business owner or CEO who controls the operational agenda
- Geography
- Latin America — any country, any city
- Industry
- Any established sector — operations is a cross-industry discipline
- Not a fit
- Pre-revenue startups, early-stage companies, or businesses seeking their first customers
THE OPERATIONAL PROBLEMS WE SOLVE
Growth stalled by how work gets done
The market opportunity is there. The team is capable. But the way work moves through the business cannot support more volume without breaking.
The same problems keep recurring
Errors in the same places. Complaints about the same issues. Solutions get implemented and the problem comes back. That is a process problem, not a people problem.
Too much depends on specific individuals
When one person leaves or is unavailable, things break. That is a sign that knowledge and process are not documented — which means the business cannot scale or adapt without significant risk.
Marketing and operations are not aligned
Marketing brings in demand that operations cannot absorb well. Or operations builds capacity that marketing never activates. Either way, the company is not performing at what it could.
SECTORS WE WORK IN
Any established industry. One discipline.
Industrial engineering methods apply across sectors because the underlying problems — process inefficiency, handoff failures, capacity mismatches — are not industry-specific. What changes is the context; what we do is the same.
Manufacturing
Retail and distribution
Professional services
Logistics and supply chain
Technology and software
Construction and real estate
Healthcare and clinics
Food and agribusiness
This list reflects common contexts — not a closed list. If your business is established and you face operational constraints, the sector label is rarely a barrier.
Pragma does not work with pre-revenue companies, early-stage startups, or businesses that are still finding product-market fit. Our methods require an existing operation with real processes, real volumes, and real failure points. Without that, there is nothing to measure — and nothing meaningful to improve.
This is not about the size of your business. Small established companies with a clear operation have work we can do. Large companies without clear processes often do not.
TAKE THE NEXT STEP
Ready to transform your operations?
A discovery call takes 30 minutes. You leave with a clear picture of where your operations stand and what improving them is actually worth.
No commitment. No consulting jargon.