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OPERATIONS CONSULTING

Your operations are the engine.
Let's build it right.

Industrial engineering expertise applied to your SME — streamlined processes, automation, and strategy that deliver measurable results.

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7 years industrial engineering expertise

OPERATIONAL AUDIT FRAMEWORK
PROCESS LAYER
82%
AUTOMATION READINESS
61%
STRATEGY ALIGNMENT
44%

Bottleneck identified

Handoff latency between ops and sales: 3.2× industry baseline

Automation candidate

5 repeatable tasks across fulfillment qualify for immediate automation

PRAGMA CONSULTING — DIAGNOSTIC OUTPUT

7

Years

Industrial engineering expertise behind every engagement

3

Pillars

Process streamlining, automation, and marketing strategy — integrated, not siloed

1

Focus

Established SMEs in Latin America — we work with one type of client and we know them deeply

ENGINEERING RIGOR. BUSINESS RESULTS.

WHAT WE DO

Three pillars. One integrated system.

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01

Process Streamlining

We map your current workflows, find the drag, and rebuild the process so work moves faster with fewer errors. Engineering discipline applied to how your business actually runs.

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02

Automation Implementation

Identify which manual tasks in your operation should never be done by a person again. We design, scope, and implement the right automation — matched to your team's actual capacity.

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03

Marketing Strategy Integration

Operations and marketing that don't talk to each other create waste on both sides. We align demand generation with what your operation can actually fulfill — and build the feedback loops that keep them in sync.

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HOW WE WORK

A structured engagement, not an open-ended retainer.

Every Pragma engagement follows a rigorous diagnostic-to-delivery sequence. You know what happens at each stage — and what the output is.

01

Diagnostic

We map your current operation end-to-end — processes, handoffs, tools, and pain points. You get a clear picture of where the drag is and why.

02

Design

We build the intervention plan: which processes get redesigned, which tasks get automated, and how marketing and ops will connect going forward.

03

Implementation

We execute alongside your team. Redesigned workflows go live, automation gets built and handed over, and your people are trained on what changes.

04

Handover

You leave with documented systems and the capability to run them. We measure the before-and-after against the diagnostics from step one.

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WHO THIS IS FOR

Built for established SMEs. Not for everyone.

Pragma works exclusively with business owners and CEOs of established companies across Latin America. If your operation is already running and growth is being held back by how it runs — that is precisely the problem we solve.

We do not work with pre-revenue startups or businesses seeking their first clients. Our methods require an existing operation to map, measure, and improve.

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QUALIFYING SIGNALS

  • Established business with existing customers and revenue
  • CEO or owner who feels operations are limiting growth
  • Any established industry in Latin America
  • Ready to invest professionally in solving it
  • Pre-revenue or early-stage startups

TAKE THE NEXT STEP

Ready to transform your operations?

A discovery call takes 30 minutes. You leave with a clear picture of where your operations stand and what improving them is actually worth.

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No commitment. No consulting jargon.